Return & Exchange Policy
Fegofact Products is committed to ensuring full customer satisfaction with respect to the products available on our website, security & customer assistance. However, if you are not happy with the product, you can choose to return the order.
NOTE: In case of international orders, we do not currently accept any returns or exchange of our products, except for those cases where a defective product has been delivered. You shall return the defective product unused and in the same condition as you received it, in its original packaging, along with the invoice for a refund. You are required to report the defect within 7 days of receipt of the product by writing to us [email protected]. For the refund on the returned defective product please check the section on Refund below.
7- days Return Policy for Domestic orders only
Artworks received in an unsatisfactory condition by the buyer may be returned to Fegofact (after intimating Fegofact to that effect) within 2-3 working days in an 'as is' condition. In such a case, Fegofact will refund the payment to the buyer and cancel the order. However, the unsatisfactory condition will only be covered for damaged or spoilt condition, and NOT if the buyer changes his mind regarding his choice of purchase.
Incase of damaged print order fegofact will resend a fresh print copy of the artwork.